While we like to think all our automotive services are exceptional, we do know there is always room to improve and grow. So, we encourage you to share your Northland Kia experience with us and our other customers.
4.9 out of 5 stars
I had a great buying experience with Laurie at Northland Kia. Wonderful, honest, respectful transaction process on my new Stinger. Laurie from Finance is Amazing! Just an honest buying process from someone who knows the business!!!
It was great i was fixing their cars all afternoon lol.
Great experience. Love the car. And love the 7 year full service warranty. I think Kia's are really good cars now, much improved from 10-15 years ago, and are extremely reasonable now price wise for what you actually get. It drives like a BMW.
-Northland Kia charge reasonable prices and good customer service.
-I took my Kia Sorento 2017 to another dealership for air conditioner not working properly. It was not cooling up. That dealership told me that there will be 550$ to fix that. But here same thing is done only for 200$ with 1 year warranty... Thank you Guys.
Highly recommend this place to anyone looking to purchase a vehicle! Josh was extremely helpful and provided the best customer service! Thanks to him and his team, I now have my dream car! Thanks Josh!
My husband and I cannot say enough about working with Adam in the purchase of a new Telluride. Adam was incredibly knowledgeable showing us the many features of the vehicle in a way that was easy to learn, and genuinely fun.
Adam was an incredible listener, honest and resourceful in helping us find our new family ride. From our first test drive through to setting up our individual profiles in the car, we have been supported every step of the way. Adam has gone above and beyond to ensure our every want or need was met.
On a personal note, I have always hated the car buying “dance”. The number of times I have had a sales person belittle, ignore or use sexist female tropes is exhausting. I can honestly say I never experienced any of this with Adam. I would not hesitate to recommend Adam to a friend. It was truly such a positive experience, I’d give him more than five stars if I could!... More
This is my second time as a customer of Northland Kia. I have had the pleasure and honor to work with amazing staffs who have exceptionally eased the purchase of my second vehicle.
This purchase comprised of 2 phone calls, a few exchanged inquires on requirements(needs) and finances through texts and I was home within 48 hrs in a brand new vehicle.
Whilst this is my personal experience and not every individual is the same, the staffs will ensure customers needs are checked in every aspect.
Ms Laurie Cottrell ensured my purchase was of my best interest first and foremost financially while balancing our family’s requirement in a vehicle, you have also retained another repeat customer. The finance department should be grateful to you have you as an outstanding employee. Well done..
Our family highly recommend Northland Kia and their tailored staffs.. and wish them all the best in their business endeavours.... More
We had a remarkable experience buying a Kia in April 2020. The sales person, Melanie, the finance person, Courtenay, the service person, Rob and even the general manager, Gio, bent over backwards to make our experience worth our while, efficient and pleasant. Thank you. We love our Kia Soul.
Fantastic dealership with amazing staff. Very friendly and down-to-earth and non-pushy who have a vested interest in building up relationships with customers for the long term! Very trendy and very refreshing way to do business! Shout out to Matt and Steve! Thanks! Looking forward to purchasing my new Sorrento plug-in hybrid when it’s available later in the year! Wouldn’t go anywhere else!
My Dodge Journey transmission broke down had it towed to the dealership. They needed to send to Chrysler for a new transmission. I got my vehicle back in working order. They looked after me and I’m thankful for the service and the staff. I would go back to the Northland Kia.